Monday, April 25, 2016
Tuesday, March 8, 2016
Why can’t qualified subject specialists work on your project?
The
biggest challenge for production staff these days is not finding qualified linguists.
There
are many very qualified translators with very specialist capabilities who would
have no difficulty with even complex content. However, in many cases they
cannot be used on a project because they are not equipped with the particular
flavor of new TM tool that is demanded by the client.
Most
professional linguists at least have Trados, but, as we know, most of the
industry is attempting to break away from using this TM tool. This has led to a
dizzying grab bag of emerging translation tool systems that linguists must
invest in and then be trained in.
The
requirement that linguists use one of these new tools vastly limits the
linguists who can undertake a project.
The
overlay of processes, systems, specific software, on-line registrations and
procedures by translation buyers is ensuring that the pool of translators
available in our oversized cottage industry is considerably limited.
These
systems are sold with the promise that the company will have its own unique
process management and QA tools that will guarantee consistency and a perfect
translation every time.
But
down at the production level where the work is actually being produced, such
tools waste time and have the opposite effect of creating quality. They instead
ensure that the subject specialist resources who would be the very best
translators for the job can no longer be used because they do not have the
tool.
Wednesday, February 10, 2016
What is the “right” term?
In Southeast Asian languages, you can get a generalized idea of
what is the standard or what is “right,” but this is from the middle- to
upper-class trained linguists that would tend to make a living as translators. This
is usually based on the “official” usage.
However, this “right” term might not be commonly used, commonly understood,
or colloquially acceptable depending on the client. This is because the official
terms in many Southeast Asian languages are set by bureaucrats and these terms
have no relation to how the language is actually used.
So clients who insist on official terms often face howls of
protest when they find their customers or workers are unable to understand the
translated material.
For this sort of issue we find that the best resource is often the
client salesperson. This is the person who interfaces with the buyer of the
product being localized. The salesperson is the person who gives the sales presentations
and thus has to understand the expectations of the industry. That means the
input he can bring to an issue like this is often far superior to anything a
linguists can—even though the linguist is an expert and doing things in the
“correct” and “proper” way.
It may be that the expected correct terms in a certain business segment
is far different that the generally accepted standard or the “proper” standards
being promoted by a government organization.
It is not uncommon that when a linguist employs “standard” or
“accepted” terminology or other standards in a work these can be totally
rejected by the client as these might not be the commonly understood
terminology of their very narrow industry.
Getting this input from sales is an excellent feedback loop to
create as the ultimate intent of all localization is to enable a client to
sell. Bringing this issue to the client is also a good way of demonstrating
consultative knowledge and expertise that the client should recognize as a way
to produce a better outcome for their project.
Thursday, January 21, 2016
Wednesday, October 28, 2015
Humblebragging
We all laughed about this. We all do a lot of humblebragging in this industry. :)
Beware of Humblebragging About Yourself
Beware of Humblebragging About Yourself
...For example, “humblebragging” is a common way to
respond to interview questions such as “What’s your greatest weakness?” (“I’m
bad at saying no, so I end up helping other people too often.”)...
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