Another great post from our friends at "HELLO, my name is": Customers Don't Want To Hear From You
After all the time localization companies spend chasing after the elusive big project, this post really tells the truth: The last place customers go when they have questions is to the actual company.
After all the time localization companies spend chasing after the elusive big project, this post really tells the truth: The last place customers go when they have questions is to the actual company.
Instead of wading through the
pages of some boring, bloated, antiquated, vain, salesy, marginally helpful
corporate website, they’re clicking elsewhere...
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